Price Drop: FAQ Manager - Customer Support Management (Business)

FAQ Manager - Customer Support Management 2.50

Device: iOS Universal

Category: Business

Price: $9.99 -> Free, Version: 2.50 (iTunes)



Description:



Made for small business owners and product managers, this App allows you to create and manage an online customer support system. Using your iPhone or iPad, you can build a customer support website with frequently asked questions (FAQ) for your business, product or service. *** FREE for a limited time (regularly $19.99 US) with 7ofSeven.com App Promotion!



This App is ideal for small business owners and professionals. By having an online support system with answers to frequently asked questions from clients and customers, you can significantly improve customer satisfaction while save on support time and resource.



What are some of the pre-requisites to using this App?

This App helps you create and maintain an online FAQ support system. In order to publish the FAQ system online, you will need an FTP account to your website. You most likely already have a business or service website, you will be able to easily integrate this component into the website by adding a hyperlink to the FAQ tool from the main website.



What if I do not currently have a website or FTP account yet?

No worries, this is the perfect starting point to build your online presence.

This App is compatible with all web host providers with FTP support (this is the industry standard). Supported FTP transfer modes include regular FTP, SFTP as well as FTPS





KEY FEATURES

- Manage frequently asked customer questions

- Define multiple product and service categories, customize category colors and styles

- Add photos to answers and embed “Show Me” video demos

- Built in search engine allows quick find

- Show important questions first with the Smart Prioritization System

- Manage your business on the go!

- Universal App, compatible with the iPad, iPad mini and iPhone



Where can I find examples of support sites that are created by this App?

Aidaluu Inc uses this App to power most of our products. For an example, please see this App's own support system at http://faqmanager.aidaluu.com



This App is also actively in use at the following sites:

http://www.htmlegg.com

http://publisherstar.aidaluu.com



What's New



Dear FAQ Manager users,

This update provides additional improvements including:

- style match for FAQ category, the question page now inherits the same style as the category box presented on the main home page, you can use the category style editor to modify the font color as well as background color

- bug fix for meta description and meta keywords. We encourage all users to complete these two fields (found under FAQ site profile). Both elements will help you optimize your FAQ Site search engine rankings.



FAQ Manager - Customer Support Management